Zipline, Tubing, Kayaking, Paddling, Caving, Hiking, Rappelling, Custom and Private Adventures in Puerto Rico

Classic Adventure Frequently Asked Questions
  • How much does it cost? Acampa prices are a fixed rate and already include the 7% tax.
  • Should I tip my guide? In Puerto Rico, a gratuity of 10%-20% is standard, though not obligatory, for good service. You will have an opportunity to add a gratuity to your credit card on the day of your adventure, if you choose.
  • How many people will be in my group? Adventures require a minimum of 6 people and a maximum of 12. Special arrangements can be made for larger or smaller groups by arranging for a Custom Adventure.
  • Do I need to make a reservation? We recommend that you reserve as far in advance as you are able. Dates during the high season fill quickly, and during lower season your advance notice gives us time to find others who want to go on the same day to reach our minimum group size. To make a reservation, please call or e-mail us, or fill out our online reservation form .
  • What kind of shape do I need to be in to participate? You do not need to be an extreme athlete or an experienced outdoorsperson to participate in our adventures. You do need to be healthy and of average fitness. To give you an idea of what you’re signing up for, your adventure may include hiking on uneven and slippery terrain, wading in moving water, standing near steep ledges and cliffs, and hiking over sustained hills. If you have a medical or physical condition, which makes participating in these activities dangerous for you, you should not participate. Pregnant women are not advised to participate in our tours, due to the high level of risk involved in them. Acampa guides can and will determine if a participant is not fit to participate in the adventure. Participants under the influence of drugs or alcohol will not be permitted to participate on any of the activities. If you have any questions about your ability to participate, please call and speak with one of our staff about your concerns before you make a reservation. Due to size restrictions on our harnesses and other technical equipment, we are not able to accommodate people weighing over 230lbs on rappelling or zip-lining elements of our tours. Acampa Nature Adventures uses the following height-weight ratio chart (see below) as our standard guideline.

  • What if I don’t want to rappel or do the zip-line? You will be under no pressure or obligation to rappel or zip-line on our tours, and there will be a different route down so you can remain with the rest of your group. The price for the tour remains the same, whether or not you participate in the vertical elements.
  • What are the age limits? For the safety and comfort of everyone in the group, participants on our Classic Full-Day Adventures must be at least 12 years old. If you are young-at-heart and old-in-the-joints, please read the description of the physical demands of the trip listed above to determine whether you are prepared for the level of physical strain. If you have young children or other special needs in your group, we would be happy to work with you to design a Custom Adventure for you.
  • What do I need to bring?
    • Comfortable clothes and shoes to hike in – they will get wet and dirty. We suggest shorts and a t-shirt over a bathing suit along with stable, close-toed shoes with decent traction (such as a pair of sneakers)
    • A bottle of water and snacks
    • A towel and change of clothes and shoes to leave in the van, so you can be dry and comfortable for the ride back
    • Your camera! (Dry bag provided)
    • A wind breaker or rain jacket(highly recommended)
    • A day pack, (provided only for the Toro Negro Full-Day Tour).
    • (1) day pack for every 2pp.

  • ************************************************************************ * IMPORTANT: Participants with a history of severe allergic reactions(Ex. Bees, Wasps, Poison Ivy, Shellfish, Peanuts, Aspirin,... or any other) must bring their EpiPen® (Epinephrine Auto-Injectors) with them on the activity with Acampa and inform the tour guides. The person making the reservation is responsible to forward and provide this information to the rest of the participants under the same reservation. We DO NOT carry an EpiPen® shot in our first aid. This medication drug is by RX only and we are not doctors. Participants that do not bring their EpiPen® are at their own risk and Acampa Nature Adventures is not responsible for the consequences * ************************************************************************
  • Where do I meet Acampa? We will pick you up at your hotel if you are staying in the San Juan area. If this is not a good option for you, we can arrange a meeting place in San Juan or on the way to our adventure site.
  • Can I drive myself? You are welcome to drive yourself to a convenient meeting place if you will not be departing from the San Juan area. However, our adventure sites are deep in the mountains of Puerto Rico and they can be difficult to find even for locals who are familiar with the area. For this reason, you will need to ride with us for at least the last portion of the drive. The price for the adventure remains the same regardless of where you meet our van.

  • ******************************************************************* CANCELLATIONS AND THE IMPORTANCE OF BEING ON TIME
    As a reminder, we require 48 hours of advance notice to cancel or change a reservation. Please remember to be on time. Out of fairness to the other adventure participants and staff in the van, Acampa will wait only for 5 minutes after your pickup time and will give you a final notice call. If you do not answer nor are present within that time, it will be considered a No-Show Cancellation and will be charged. There will be No Exceptions, No Refunds and the group will not be able to wait for you. Thank you for understanding our job and the responsibility it takes to do a great professional adventure. *******************************************************************
  • How does Acampa compare to the competition? Acampa Nature Adventure is endorsed by the Puerto Rican Tourism Association and fully insured for our adventure activities. We pride ourselves on our impeccable safety record and our commitment to preserving and protecting Puerto Rico’s natural environment. Additionally, we are the only adventure guides practicing eco-tourism. For more about what makes Acampa different from other adventure companies in Puerto Rico, please see our -testimonials- to read what our customers are saying about us.
  • What is eco-tourism? Ecotourism is the practice of promoting sustainable tourism in a culturally and biologically diverse region. We operate our tours on private land with the consent and participation of local families who welcome us onto their land by preparing our delicious lunches, and who share in the profits generated by the tourism on their land. While adventure and fun are a primary focus of our tours, we strive to increase cultural and environmental awareness by introducing our customers to native plant and animal species and sharing historical information and cultural perspectives. Finally, we are committed to the protection of Puerto Rico’s natural environment, and with each adventure we run we contribute to the maintenance and care of the land on which we operate.


Reservation

Adventure Reservation Form

Fitness requirements and risks associated with all nature adventures

About our Classic Adventures

About our Custom Adventures

For questions not answered in our FAQ’s, -contact us-